Paid character transfer..

Trying to transfer two characters but keep getting "An error has occurred:
Error #-20034 " help!
An error has occurred:
Error #-20034
same here :(

Best to contact the Account and Billing team:
http://eu.blizzard.com/support/article/23210

Support link provides no explanation for the error nor any solution (in point of fact, I could find no information on the error at all.

It would be nice if someone could look into this issue, please.Thanks.

 
FAIL (the browser should render some flash content, not this).

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