Battle net error - character transfer

I have transfered this character from the Horde faction to the Alliance: I have changed my name, gear and leveled up. The result is this: old gear, old name, Horde friction and 69 lv.

I have no problem with the Horde, just changed for a friend :

So what is this my gaint Blizzard?

Hello,

You may want to get in touch with our Account and Payment support department:
http://eu.blizzard.com/support/article/23210

No, you do not understand.

Posted by Kickasses

Posted by Kickasses

ok ty

 
FAIL (the browser should render some flash content, not this).

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