Success hang on login

I have just reinstalled Wow using the launcher. I logged in while the download was amber to see if I would be able to play - could move around, use chat but other than that nothing so I logged out to let the last bit of the download finish. Now when I try to login I get stuck on Success!, then when I press cancel Retrieving realm list and it just hangs until I close Wow.

I have:

Restarted my router and PC
Flushed the DNS
Deleted WTF, cache and addons folders
Completed everystep here http://eu.battle.net/support/en/article/troubleshooting-unable-to-connect
and here http://eu.battle.net/support/en/article/are-you-having-problems-connecting-through-your-firewall-router-or-proxy;jsessionid=3A297CB31E7E98199881D8C33F220D5E.blade07_06_bnet-support
Ran the repair client

The download itself has taken three days nearly (I disabled peer to peer and checked the ports were allowed - they were and noticed that the download shows as finished then when I reopen the launcher after the unsuccessful login it has 2.6GB remaining - I have let this 2.6GB download before attempting other logins Im not sure whether this should make any difference. Before now Ive not had any problems connecting to wow in the last 6 months+ and I can connect to other games with no issue.

It would be great if someone could help me out, thanks.ISP : Sky
Town and Country : Wisbech, UK
Network Adapter Make and Model : Netgear WNDA3100v2
Modem/Router Make and Model : Sky Sagem

Trace route


Tracing route to eu.logon.battle.net 213.248.127.130]
over a maximum of 30 hops:

1 3 ms 3 ms 4 ms myrouter.home 192.168.0.1]
2 * * * Request timed out.
3 61 ms 59 ms 63 ms 5adfcf40.bb.sky.com 90.223.207.64]
4 60 ms 67 ms 64 ms 5adfcf02.bb.sky.com 90.223.207.2]
5 59 ms 60 ms 72 ms 5adfcf02.bb.sky.com 90.223.207.2]
6 65 ms 65 ms 66 ms ldn-b5-link.telia.net 80.239.193.109]
7 62 ms 66 ms 76 ms ldn-bb2-link.telia.net 80.91.249.181]
8 74 ms 71 ms 75 ms prs-bb2-link.telia.net 80.91.247.240]
9 84 ms 85 ms 84 ms ffm-bb2-link.telia.net 80.91.246.184]
10 81 ms 85 ms 83 ms ffm-b10-link.telia.net 80.91.251.250]
11 * * * Request timed out.
12 * * * Request timed out.
13 * * * Request timed out.
14 * * * Request timed out.
15 * * * Request timed out.
16 * * * Request timed out.
17 * * * Request timed out.
18 * * * Request timed out.
19 * * * Request timed out.
20 * * * Request timed out.
21 * * * Request timed out.
22 * * * Request timed out.
23 * * * Request timed out.
24 * * * Request timed out.
25 * * * Request timed out.
26 * * * Request timed out.
27 * * * Request timed out.
28 * * * Request timed out.
29 * * * Request timed out.
30 * * * Request timed out.

Trace complete.
same ISP as you, same problem, same router, smacking face against wall.

Your not alone, and I imagine you wont get a answer as you have already outline all of blizzards generic copy and paste answers to a problem that is huge enough for me to be able to spend about 2 days trawling through all the posts out there about it.

This is a very big, and very frustrating problem and not once has there been a answer to a post on here that has been at all useful or thoughtful.

please try to help us sort this blizz :

Tom

Hi there,

To allow us to look into this, could I please ask for a pathping to the logon server?

Windows XP

Press the Windows Key + R
Type cmd into the Run window
Press OK

Windows Vista / 7

Click the Windows Start menu logo, navigate to (All Programs and then Accessories.
In the Accessories menu, right-click on Command Prompt and left-click Run as administrator.

In the Command Prompt window, type the following:

pathping eu.logon.battle.net > c:pathping.txt

And press enter. This will create a file on your C: drive called pathping.txt - please post the contents into your reply.

Thanks for getting back to me. Im still downloading despite having "completed" I dont know how many times so not sure if this has anything to do with it.

Pathping


Tracing route to eu.logon.battle.net 213.248.127.130]
over a maximum of 30 hops:
0 Sarah-PC.home 192.168.0.2]
1 myrouter.home 192.168.0.1]
2 * * *
Computing statistics for 25 seconds...
Source to Here This Node/Link
Hop RTT Lost/Sent = Pct Lost/Sent = Pct Address
0 Sarah-PC.home 192.168.0.2]
0/ 100 = 0% |
1 1ms 0/ 100 = 0% 0/ 100 = 0% myrouter.home 192.168.0.1]

Trace complete.


This is a very big, and very frustrating problem and not once has there been a answer to a post on here that has been at all useful or thoughtful.

please try to help us sort this blizz :

Tom


Ive done the same as you and trawled through loads of posts looking for some answers but it looks like its effecting other ISPs not just sky. Hope you get yours sorted as well its very frustrating - Good luck!

I have the same DC problem:

Could you please confirm that you are running the game without addons?
wtf, cache cleared, all addons off: i get dc-ed even from character menu selection screen
Are you connecting through Ethernet?
Yes, 1GB/s

What router (make/model and ISP are you accessing the Internet with?
Thompson TWG870UG (Hardware Version 1.1
Software Version STBA.01.41, UPC Poland (Warsaw

Is this issue affecting all of your characters?
Yes
What security software is installed on your computer?
Nod32 v5, running in game mode; I also trien with av turned off - no improvement

Sometimes I ocasionally have a problem with even accessing the logon server.
It keeps stuck at "Connecting" and then disconnects me.
Sometimes i get stuck at "Connected" and nothing happends.

Here is my tracert to logon serwer:

—ledzenie trasy do eu.logon.battle.net 213.248.127.130]
z maksymalnA liczbA 30 przeskok?w:

1 9 ms 10 ms 17 ms 89-79-102-1.dynamic.chello.pl 89.79.102.1]
2 6 ms 12 ms 9 ms 89-75-3-97.dynamic.chello.pl 89.75.3.97]
3 37 ms 32 ms 29 ms 84.116.252.106
4 * 31 ms 29 ms 84.116.252.109
5 29 ms 40 ms 30 ms 84.116.134.189
6 30 ms 29 ms 30 ms de-fra01a-ri2-xe-2-2-0.aorta.net 213.46.179.14]
7 76 ms 29 ms 29 ms 213.46.179.62.aorta.net 213.46.179.62]
8 31 ms 30 ms 32 ms ffm-bb2-link.telia.net 80.91.246.218]
9 30 ms 31 ms 31 ms ffm-b10-link.telia.net 213.155.134.137]
10 * * * Up?ynA? limit czasu lAdania.
11 * * * Up?ynA? limit czasu lAdania.
12 * * * Up?ynA? limit czasu lAdania.
13 * * * Up?ynA? limit czasu lAdania.
14 * * * Up?ynA? limit czasu lAdania.
15 * * * Up?ynA? limit czasu lAdania.
16 * * * Up?ynA? limit czasu lAdania.
17 * * * Up?ynA? limit czasu lAdania.
18 * * * Up?ynA? limit czasu lAdania.
19 * * * Up?ynA? limit czasu lAdania.
20 * * * Up?ynA? limit czasu lAdania.
21 * * * Up?ynA? limit czasu lAdania.
22 * * * Up?ynA? limit czasu lAdania.
23 * * * Up?ynA? limit czasu lAdania.
24 * * * Up?ynA? limit czasu lAdania.
25 * * * Up?ynA? limit czasu lAdania.
26 * * * Up?ynA? limit czasu lAdania.
27 * * * Up?ynA? limit czasu lAdania.
28 * * * Up?ynA? limit czasu lAdania.
29 * * * Up?ynA? limit czasu lAdania.
30 * * * Up?ynA? limit czasu lAdania.

And pathping to wow realm server 213.248.127.130:1119: —ledzenie trasy do 213-248-127-130.customer.teliacarrier.com 213.248.127.130]
z maksymalnA liczbA 30 przeskok?w:
0 Bartek-Komputer 192.168.0.11]
1 89-79-102-1.dynamic.chello.pl 89.79.102.1]
2 89-75-3-97.dynamic.chello.pl 89.75.3.97]
3 84.116.252.106
4 84.116.252.109
5 84.116.134.189
6 de-fra01a-ri2-xe-2-2-0.aorta.net 213.46.179.14]
7 213.46.179.62.aorta.net 213.46.179.62]
8 ffm-bb2-link.telia.net 80.91.246.218]
9 ffm-b10-link.telia.net 80.91.251.250]
10 * * *
Wyliczanie statystyk dla 225 sekund...
Tr?d?o Ten w©ze?/tAcze
Przeskok RTT Zgubione/wys?ane = Pct Zgubione/wys?ane = adres Pct
0 Bartek-Komputer 192.168.0.11]
0/ 100 = 0% |
1 8ms 0/ 100 = 0% 0/ 100 = 0% 89-79-102-1.dynamic.chello.pl 89.79.102.1]
0/ 100 = 0% |
2 9ms 1/ 100 = 1% 1/ 100 = 1% 89-75-3-97.dynamic.chello.pl 89.75.3.97]
0/ 100 = 0% |
3 10ms 0/ 100 = 0% 0/ 100 = 0% 84.116.252.106
0/ 100 = 0% |
4 10ms 0/ 100 = 0% 0/ 100 = 0% 84.116.252.109
0/ 100 = 0% |
5 34ms 0/ 100 = 0% 0/ 100 = 0% 84.116.134.189
0/ 100 = 0% |
6 33ms 0/ 100 = 0% 0/ 100 = 0% de-fra01a-ri2-xe-2-2-0.aorta.net 213.46.179.14]
0/ 100 = 0% |
7 --- 100/ 100 =100% 100/ 100 =100% 213.46.179.62.aorta.net 213.46.179.62]
0/ 100 = 0% |
8 42ms 0/ 100 = 0% 0/ 100 = 0% ffm-bb2-link.telia.net 80.91.246.218]
0/ 100 = 0% |
9 33ms 0/ 100 = 0% 0/ 100 = 0% ffm-b10-link.telia.net 80.91.251.250]

—ledzenie zakoaczone.

 
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